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SERVICES

8 Services, From Licensing to Sale

Four backend-engine services that build regulatory and logistics strength, four frontend-engine services that expand sales and marketing — pick only what you need, or hand us the whole pipeline.

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OUR INFRASTRUCTURE

The Stronger the Backend, the Wider the Frontend Expands

hyCommerce's own hands-on expertise across every discipline comes together as one one-stop service for your brand.

BACKEND ENGINERegulatory & Logistics Engine
IN-HOUSE
FRONTEND ENGINESales & Marketing Engine

As the backend infrastructure strengthens, the frontend sales engine expands with it — completing the full cycle of market growth.

BACKEND ENGINE

Regulatory & Logistics Engine

We directly operate the licensing, import, customs, and fulfillment that form the foundation of Thailand market entry.

📋

Compliance & Licensing

Pre-screening through registration for TFDA, TISI, NBTC

📦

Import Agency & IOR

hyCommerce becomes the importer, handling import and customs directly

🚢

Logistics & Customs

Hybrid white/grey channels minimize duty burden

🏭

Fulfillment & 3PL

Hybrid WMS/3PL operations, 365 days a year

FRONTEND ENGINE

Sales & Marketing Engine

Sales & marketing channels that scale on top of backend infrastructure — spanning online and offline.

🛒

Marketplace Operations

Local account management for Shopee and TikTok Shop

📣

Marketing

From USP analysis to seeding, performance marketing, and owned-site integration

📺

Live Commerce

Host partnerships, three delivery formats

🏪

Local Distribution & Offline

Reseller/wholesale supply plus our own 3 offline stores

SERVICE DETAILS

Service Details

The concrete scope and approach of the eight services hyCommerce operates in-house.

MIX & MATCH

All Eight Services, or Only the Ones You Need

Each service also stands on its own. Hand over the entire value chain, or combine only the stages you need right now.

TISI1/3
Lead time by certification
  • TISI · Industrial Standards2–3 months

    Appliances, IT/telecom, toys, helmets, building materials

01BACKEND

Compliance & Licensing

Certification is where the right to sell begins

Mandatory TISI, NBTC and TFDA registrations — handled from pre-screening to approval.

  • Fully managedPre-screening, documentation, registration — one team all the way through.
  • 10+ years on the groundA decade at a global testing and certification body in Thailand — electronics, appliances, industrial goods, medical devices, cosmetics, food.
  • Risk removed upfrontCustoms holds and recalls from non-compliance are eliminated at the screening stage.
Import Agency & IOR
02BACKEND

Import Agency & IOR

We become the importer of record — no local entity needed

We act as Importer of Record under our own licence. No local entity, no import track record — you get formal distribution standing in Thailand right away.

  • Enter the market nowSkip company registration (typically 3–6 months) and start importing and selling on our licence.
  • Risk moves to ushyCommerce carries the legal liability and due diligence that come with importing.
  • Flexible delivery routeAfter clearance, ship direct to your warehouse or connect straight to our fulfilment centre — your call.
Logistics & Customs
03BACKEND

Logistics & Customs

A white–grey hybrid that keeps duty down

Consolidate the freight, clear it by the best route.

  • Buyer's consolidationMultiple suppliers consolidated at one local hub — lower freight and fees.
  • Global carrier partnershipsAir and sea capacity always on hand through UPS and other partners.
  • Hybrid clearanceWhite and grey channels combined — lower duty, flexible dispatch.
04BACKEND

Fulfillment & 3PL

365 days a year — a WMS/3PL hybrid that never pauses

From seeding samples to global marketplace orders — all from one warehouse.

  • Omnichannel integrationWired directly into Shopee 3PF and TikTok Shop Fulfillment.
  • Our WMS, freeLive stock tracking and dispatch management in one screen.
  • Data insightSell-through by channel, dispatch trends, low-stock alerts.
Marketplace Operations
05FRONTEND

Marketplace Operations

Enter properly, on a local master account

We run your Shopee and TikTok Shop local seller accounts — listings, customer service and promotions, turnkey.

  • Real localisationListings rewritten for local language and culture — not translated.
  • Cross-border account link-upAlready running a global account? A 3PF hookup softens the duty hit.
  • Live local customer serviceA native Thai team handles orders, questions and claims directly.
06FRONTEND

Marketing

From USP analysis to performance marketing

We analyse your core selling points, build creative posts around them, then scale through recurring creator seeding and performance marketing.

  • USP-led contentKOL and core-creator content built on local insight.
  • Own store, no platform feeA D2C site of your own, built and run without platform dependency.
  • Monthly performance reportData-led digital marketing management with regular reporting.
07FRONTEND

Live Commerce

Three ways to partner with a live host

We analyse the product USP first, then pick the partnership format that fits.

  • Our in-house studioHosts come to the hyCommerce studio to shoot.
  • Partner channel slotsSlotted into an existing live channel schedule.
  • Shoot at your HQHosts can travel to your Korean head office to film.
Local Distribution & Offline
08FRONTEND

Local Distribution & Offline

From resellers to our own stores

We supply and distribute through online resellers and offline wholesale and retail channels.

  • B2B reseller networkSteady supply into a wide set of online resellers and wholesale channels.
  • Three own retail storesPOP campaigns and real sell-through at our Bangkok and Pathum Thani stores.
  • Pop-up planning and operationDepartment store and mall pop-ups, planned and run end to end.